Course name | Date

Managing employees who work in different locations or from home has become a key leadership skill. While many of the same leadership skills apply to leading on-site staff, implementing them in remote management requires adjustment and fine-tuning. This course will help you understand the challenges and best practices associated with leading remote teams. By the end of this course, you will have practical strategies to build trust, deliver effective feedback, foster engagement, and recognize the contributions of remote employees, leading to more cohesive and successful remote and hybrid teams.

Learning Objectives

  • Recognize common obstacles faced when leading remote employees.
  • Identify strategies for establishing trust with remote employees.
  • Develop skills for delivering feedback effectively in a remote setting.
  • Explore strategies for maximizing engagement and participation in virtual employee meetings.
  • Develop techniques for recognizing and rewarding remote employees' contributions.

CPE Information

CPE Award Amount: 1.0
Program Level: Basic
Program Prerequisite: None
Recommended Experience: Mid-level managers, directors or other individuals who have leadership responsibility within healthcare delivery
Advanced Preparation: None
Instructional Method: QAS Self-Study
Delivery Method: QAS Self-Study
Field of Study and Topic in hours: Specialized Knowledge - 1.0

CPE Sponsor: Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, inquiry@hfma.org.

Content Type: Course
Topic: Legal and Regulatory Compliance
Delivery Method: QAS Self Study
Program Level: Basic
CPE Hours: 1.00
Specialized Knowledge: 1.00
picklist: No

This course highlights the various types of health insurance that your patients may present at registration. We’ll review the fundamentals of Medicare, Medicaid, and third-party liability plans along with the differences in commercial and managed care plans. You’ll learn how verifying a patient’s insurance eligibility and benefits affect the coordination of benefits process, which determines the primary payer and secondary payer on a claim.

Learning Objectives

After completing this course, you will be able to:

  • Recognize the basic features of Medicare and Medicaid, commercial insurance versus managed care, and third-party liability plans.
  • Learn how to perform insurance verifications and authorizations.
  • Identify the process of coordinating benefits when patients have multiple insurance plans.
Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: Self-Study
picklist: No

This course presents a big picture overview of the evolution of healthcare services delivery and payment. It highlights the healthcare transformations including the shift from volume to value, quality, payment satisfaction, competition on costs and the evolution of the payment system. Attention is given to the changing roles of managers in healthcare finance. 

Currently making up almost 20 percent of the nation’s gross domestic product, healthcare in the U.S. will be a significant factor in the national economy for the foreseeable future. This section will discuss the following topics as they relate to the big picture of healthcare.

Learning Objectives

  • Identify the current trends of the healthcare delivery models in the U.S.
  • Determine the future methods of payment for healthcare services
  • Identify the impact of healthcare reform on the healthcare system
  • Define the role of financial management in healthcare organizations
Content Type: Course
Topic: Finance and Business Strategy
Delivery Method: Self-Study
Program Level: Basic
picklist: No

In this course, we will address: the role and responsibilities of Health Information Management in the revenue cycle; diagnosis and procedure codes used to communicate the reason for and type of clinical service provided to the patient; how other departments and stakeholders utilize diagnosis and procedure coding as it pertains to the revenue cycle. 

Learning Objectives
Identify the responsibility of Health Information Management (HIM) in the revenue cycle.

Content Type: Course
Topic: Budgeting
Delivery Method: Self-Study
picklist: No

In this course, we will address the basic billing rules for major health plans, including an overview of basic billing features and benefits, types of billing rules, and minor claim payers and plans.

Learning Objectives

After completing this course, you will be able to:

  • Recognize the basic features of major government-funded health plans.
  • Identify the basic features of other health plans including commercial plans and smaller government-funded plans.
Content Type: Course
Topic: Health Plan Payment and Reimbursement
Delivery Method: Self-Study
Program Level: Basic
picklist: No

Preview and Key Benefits

Get a sample of the insights with a free download.

Key benefits of the report include:

  • A deeper, more informed understanding of top purchasing priorities among healthcare organizations that will enable solution providers to align their offerings to customer needs.
  • Insight into how senior hospital and health system leaders think about product and service selection, allowing solution providers to better prioritize their product roadmap and establish themselves as trusted partners.
  • A more holistic view of emerging trends that will allow business partners to better adapt and innovate in response to evolving market dynamics.
  • A better understanding of how health system executives think about bolt-on versus EMR technology.

HFMA Members Save 15%!

15% off with your HFMA Membership. Reach out to Rita Walker for discount details: rwalker@hfma.org or 708.492.3401.

*Companies currently Peer Reviewed by HFMA will receive a copy of the study at no charge.

*Due to the report being a digital download being immediately accessible upon purchasing, no refunds will be issued for any circumstances.

Content Type: Premium Industry Report
picklist: No

How are health systems thinking about artificial intelligence (AI)? Where are health systems investing and what support do they need from vendors to capitalize on the efficiencies of AI? Based on feedback from over 225 health system health system executives, this comprehensive study provides a holistic view of health system challenges surrounding artificial intelligence. This report includes a detailed look at health system readiness for AI, niche areas of opportunity for vendors to bring AI knowledge to health systems among others.

Key Benefits

Key benefits of the report include:

  • Understanding of top sources of margin pressure on hospitals and health systems
  • Insights into the strategies being implemented and where opportunities are for solution providers
  • CFO personas and how they are involved in purchasing decisions

*Due to the report being a digital download being immediately accessible upon purchasing, no refunds will be issued for any circumstances.

*Companies currently Peer Reviewed by HFMA will receive a copy of the study at no charge.

Content Type: Premium Industry Report
Program Level: Advanced
picklist: No

The HFMA Business of Health Care® is a comprehensive online program that presents an overview of today’s healthcare environment and highlights the shift in healthcare service delivery and evolving payment models. Understand how your decisions impact the delivery of quality care with HFMA's Business of Health Care® online program. No matter your role in healthcare, this course is designed to provide essential context around the business fundamentals of pricing, cost, revenue, payment and delivery models. Once you complete this online program, you will have the knowledge to work more effectively toward the shared goals of improving patient health and organizational sustainability. 

Learning Objectives

After this program, you'll be able to: 

  • Identify the current trends of healthcare delivery models in the US and determine the impact of healthcare reform on healthcare delivery and payment
  • Determine an organization's financial health using financial performance ratios, key financial statements, and financial analysis tools
  • Describe how financial strategic planning influences budgeting, costs, and pricing for healthcare services Identify the components of the revenue cycle, including patient engagement, billing, and collections
  • Understand new metrics for future payment models, including quality indicators and patient satisfaction scores
  • Describe new models for collaboration among healthcare providers, physicians, and health plans Define the trend toward population health in future healthcare delivery models 

CPE Award Amount: 14.0

Program Level:
 Intermediate

Program Prerequisite: General knowledge of accounting and finance concepts, including the ability to recognize elements of financial statements, accrual and cash accounting, basic budgeting, and the management of financial resources.

Recommended Experience: At least one year of experience in healthcare industry, as well as familiarity with general accounting and financial concepts.

Advanced Preparation: 
None

Instructional Method: 
Self-Study

Delivery Method:
 QAS Self-Study

Field of Study & Topic in hours: 
14.0 Specialized Knowledge

Content last revised: February 2026

CPE Sponsor- Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, inquiry@hfma.org.

Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: QAS Self Study
Program Level: Intermediate
CPE Hours: 14.00
Designation: CHFP - Module 1
Specialized Knowledge: 14.00
picklist: No

Jointly provided by HFMA and PIM - Postgraduate Institute for Medicine, this program offers ONLY the study materials. The assessment (CME post-test) is taken via PIM’s CME University. This activity has been designed to meet the CME educational needs of physicians, pharmacists, registered nurses, dentists, and other healthcare providers. HFMA Business of Health Care® for CME is a comprehensive online program that presents an overview of today’s healthcare environment and highlights the shift in healthcare service delivery and evolving payment models. If you wish to receive acknowledgment and continuing medical education credits for completing this activity, please complete the post-test (assessment) and evaluation on www.cmeuniversity.com.

Understand how your decisions impact the delivery of quality care with HFMA's Business of Health Care® online program. No matter your role in healthcare, this course is designed to provide essential context around the business fundamentals of pricing, cost, revenue, payment and delivery models.

HFMA Business of Health Care® for CME

  • Jointly provided by Postgraduate Institute for Medicine and Healthcare Financial Management Association
  • Release date: April 1, 2019
  • Expiration date: April 30, 2026
  • Estimated time to complete activity: 13.5 hours

Target Audience

This activity has been designed to meet the educational needs of physicians, pharmacists, registered nurses, dentists and other healthcare providers.

Educational Objectives

After completing this activity, the participant should be better able to:

  • Identify the current trends of healthcare delivery models in the US and determine the impact of healthcare reform on healthcare delivery and payment.
  • Determine an organization’s financial health using key financial statements and financial analysis tools
  • Describe how financial strategic planning influences budgeting, cost allocation, and pricing for healthcare services
  • Identify all components of the revenue cycle including patient engagement, billing, and collections as they relate to hospitals, physicians and payers
  • Identify new payment models and describe the trend of population health in future healthcare delivery models
Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: Self-Study
Program Level: Intermediate
picklist: No

This course explains the basics of HIPAA’s Privacy Rule and what you need to consider when handling patients' Protected Health Information (PHI). It also outlines the rights that patients have under HIPAA.

Learning Objectives

  • Identify the origins of the Privacy Rule.
  • Define the American Recovery and Reinvestment Act and its impact on HIPAA.
  • Define protected and non-protected health information.
  • Identify general protections afforded to patients under the Privacy Rule.
  • Identify individuals affected by the Privacy Rule.
  • Recognize the balance that the Privacy Rule attempts to achieve.
Content Type: Course
Topic: Legislative Updates
Delivery Method: Self-Study
picklist: No

This course shares how to prepare a price estimate, the role of price estimates in patient financial care, the principles of price transparency, and how pricing information is used to prepare and present price estimates.

Learning Objectives

After completing this course, you will be able to:

  • Explain the purpose, principles and importance of price transparency
  • Complete the preparation of a price estimate including the patient's financial responsibility
Content Type: Course
Topic: Budgeting
Delivery Method: Self-Study
Program Level: Basic
picklist: No

Reactive documentation costs health systems millions and leaves the clinical and revenue cycle teams on the defensive, chasing errors and missing information instead of focusing on patient care and financial stability! Imagine a different reality. What if your hospital system could get ahead of the curve, capturing accurate and complete documentation at the point of care? This is proactive documentation – and it's the key to unlocking significant revenue and empowering your teams. This webinar will equip you with actionable strategies to drive and protect your health system’s revenue through the power of proactive documentation. Learn how to shift from a reactive, error-prone approach to a proactive, accurate, and financially sound strategy.

Original Live Webinar Date: June 3, 2025

  • Describe the financial benefits of proactive documentation
  • Describe actionable strategies to implement a solid proactive methodology in your organization
  • Share insights into the technologies that enable proactive documentation success
  • Summarize key metrics to track the impact of your proactive initiatives

Learn about membership benefits | Explore Membership

Content Type: On Demand Webinar
Topic: Administration
Delivery Method: Self-Study
picklist: No

The IHF-HFMA Business of Health Care® EMR Version is an online healthcare finance training for the Eastern Mediterranean Region (EMR).

Hospital financial management is the planning, organizing, directing and evaluating of the financial activities in a hospital. Financial realities play a central role in many, if not all, decisions associated with today’s health systems. It’s well informed that the role of financial management in improving and strengthening hospital care is critical. This online course is designed for people who work in hospital professions but have not had a basic education on finance. Although each country has its own specific financial and accounting systems and management, the course provides participants with an easy-to-understand way of the fundamentals of financial management in practice.

Learning Objectives

After completing this program, you will be able to:

  • Identify the current trends of healthcare delivery models in the US and determine the impact of healthcare reform on healthcare delivery and payment
  • Determine an organization's financial health using financial performance ratios, key financial statements, and financial analysis tools
  • Describe how financial strategic planning influences budgeting, costs, and pricing for healthcare services
  • Identify the components of the revenue cycle, including patient engagement, billing, and collections
  • Understand new metrics for future payment models, including quality indicators and patient satisfaction scores
  • Describe new models for collaboration among healthcare providers, physicians, and health plans
  • Define the trend toward population health in future healthcare delivery models

Program Outline

  • Course 1: Healthcare Finance: The Big Picture
  • Course 2: Financial Accounting Concepts
  • Course 3: Cost Analysis Principles
  • Course 4: Strategic Financial Issues
  • Course 5: Managing Financial Resources
  • Course 6: Looking to the Future
  • Exam and Evaluation
Content Type: Course
Topic: Finance and Business Strategy
Delivery Method: Self-Study
Program Level: Intermediate
Designation: IHF - CHFP - Module 1
picklist: No

This course explores how innovations in data analytics, technology, and artificial intelligence are reshaping the patient experience by enabling new forms of access, enhanced clinical interventions, and improved affordability and quality insights. Drawing on perspectives from HFMA’s 12th Annual Thought Leadership Retreat, it highlights strategies for blending human-centered care with digital advancements, applying behavioral science, and driving innovation in patient access and engagement.

Learn about membership benefits | Explore Membership

Content Type: Bite-Size Learning
Topic: Analytics
Delivery Method: Self-Study
Program Level: Basic
picklist: No

Date: Thursday, May 28, 2026, 2:00-3:00 PM CST

Inpatient coding is complex: It is impacted by diagnosis, procedures, documentation variability, DRG assignment, length of stay and payer edits -- creating reimbursement and compliance risk. This webinar presents the concept of autonomous coding for inpatient coding, addressing backlogs, staffing constraints and denials exposure, and emphasizing how expert-guided automation is a critical building block toward efficiency and compliance. Learn practical approaches to scaling inpatient automation, how it integrates within existing coding operations, and how measurable accuracy, coder control, evidence-based outcomes and compliance safeguards mark each step in an organization’s transition toward autonomous coding.

Speakers

 

Brinton Frisby
Business Director, Autonomous Coding
Solventum

Brinton Frisby serves as the Business Director for Autonomous Coding at Solventum. With thirteen years of experience, he has guided the development of Solventum 360 Encompass and Revenue Cycle Solutions. In 2015, his responsibilities broadened to include oversight of product development for the 3M Health Information Systems Revenue Cycle portfolio. His expertise encompasses various aspects of product development, including software engineering, product analysis, quality assurance, and data analytics.

Brinton holds a degree in Management Information Systems from Brigham Young University.

     
 

Shawn Wells
Global Product Owner, Autonomous Coding
Solventum

Shawn Wells, RHIT, CHDA, is an accomplished health information management executive with more than two decades of experience advancing data integrity, coding innovation, and enterprise‑level digital transformation. He currently serves as the Global Product Owner for Inpatient Autonomous Coding at Solventum, where he drives strategy, product vision, and operational alignment for next‑generation autonomous coding solutions.

Prior to joining Solventum, Shawn was Director of Health Information, Coding, and Clinical Documentation Improvement at University of Utah Health. In this role, he led major organizational modernization efforts, including implementation of an enterprise‑wide document management platform, deployment of computer‑assisted coding technologies, and automation of release‑of‑information workflows—initiatives that strengthened operational efficiency and elevated data governance across the system.

Shawn has contributed extensively to the advancement of the HIM profession through volunteer leadership with AHIMA at both state and national levels. He holds a Bachelor of Science from Montana State University.

Learning Objectives

  • Identify the core problems autonomous inpatient coding must solve for finance and revenue integrity leaders.
  • Compare practical strategies for deploying inpatient automation.
  • Describe a workflow model that fits real coding-team operations, including the transparency that keeps humans in control. 
  • Define “must-have” evaluation criteria for autonomous inpatient coding.

CPE Information

  • CPE Award Amount: 1.0 (60-minute segment)
  • Program Level: Basic
  • Program Prerequisite: None
  • Advanced Preparation: None
  • Delivery Method: Group Internet Based
  • Topic: Revenue Cycle
  • Field of Study: Specialized Knowledge 

CPE Sponsor- Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org

In order to receive CPE credit for this session, you must participate in 50 minutes of the presentation for this one hour program. You must also respond to the 4 polling questions that will appear during the session and complete the online evaluation within 2 business days after the webinar.

Meeting Code: 26AT17RAT17

For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, inquiry@hfma.org.

Content Type: Live Webinar
Topic: Revenue Cycle
Delivery Method: Group Internet Based
Program Level: Update
CPE Hours: 1.00
Specialized Knowledge: 1.00
picklist: No

For today's healthcare providers, financial clarity is no longer a luxury — it's a necessity. This session explores how different roles in finance, operations and revenue cycle can use claims data and analytics to prevent denials upstream, accelerate cash flow and strengthen overall financial performance. We'll walk through real examples of how billers, analysts, revenue cycle leaders and executives interpret and act on claims data differently. Attendees will learn how to identify denial patterns, monitor payer performance and use financial insights to guide both day-to-day operations and long-term planning. Whether you're reconciling payments or forecasting revenue, this webinar will help you use claims intelligence in your role.

Original Live Webinar Date: October 23, 2025

  • Use claims data to reduce denials and improve reimbursement in your role
  • Identify payer trends and denial patterns before they impact your bottom line
  • Apply claims intelligence to boost revenue

Learn about membership benefits | Explore Membership

Content Type: On Demand Webinar
Topic: Accounting and Financial Reporting
Delivery Method: Self-Study
picklist: No

In this course we review internal controls for cash handling and posting, electronic funds transfer (EFT) and electronic remittance advices. 

Learning Objectives 

After completing this course, you will be able to: 

  • Recognize the required internal controls for cash posting. 
  • Classify the different types of general ledger cash (non-accounts receivable) and outline how it is posted. 
  • Categorize the different levels of automation used in electronic remittance advice posting. 
  • Recognize the general concepts for electronic funds transfers.

Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: Self-Study
Program Level: Basic
picklist: No

Missed the HFMA Annual Conference 2025? This webinar will feature content from a top rated session at the conference. With payers' digital transformation adding significant pressure to an already demanding payment landscape, today’s hospital revenue cycle leaders are racing to strengthen competencies in several core areas. Learn how peers are bridging these gaps and successfully leading cross-functional teams, championing innovation while navigating both rapid change management and complex payer relations.

Original Live Webinar Date: September 30, 2025

  • Recognize key revenue cycle trends and the associated impact on leadership skills and competency needs.
  • Identify actionable leadership strategies for breaking down communication silos that impede clinical denials improvement.
  • Gain insight and practical ideas on how to lead teams through the rapid changes brought about by emerging tech and complex payer relations.

Learn about membership benefits | Explore Membership

Content Type: On Demand Webinar
Topic: Return on Investment
Delivery Method: Self-Study
picklist: No

In this course, you will learn about the key performance indicators (KPIs) and benchmarking that can raise the level of accounts receivable department performance. This course also covers the various techniques used to measure accounts receivable activity.

Learning Objectives

After completing this course, you will be able to:

  • Gain access to equations for measuring accounts receivable performance.
  • Understand techniques to measure accounts receivable, including discharge not final billed and the "suspense" period.
Content Type: Course
Topic: Return on Investment
Delivery Method: Self-Study
Program Level: Basic
picklist: No

This webinar will explore the current hospital laboratory market, including the number of and multiples for laboratory sales, laboratory management outsourcing and joint ventures. The various factors driving the market will be addressed. The program will provide recommendations on how to best assess the going forward strategies for your lab, including continuing to run your own lab or undertaking a third-party transaction. The transaction process and timeframe will be discussed as well as key transaction business, operational and legal issues.

Original Live Webinar Date: December 10, 2024

Learn about membership benefits | Explore Membership

Content Type: On Demand Webinar
Delivery Method: Self-Study
picklist: No
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